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Born in the 1990’s, this Europe-based intimate apparel brand offers a wide range of products to cover different needs: corsetry, basic garments and pajamas. All in different patterns and colors and to be used in different moments, all designed following the latest trends.
The brand is designed to become the brand of underwear, sleepwear, and swimwear for women ages 25 to 45 years old, who want to feel pretty, comfortable and sexy every day and at all times.
Covid-19 hit businesses worldwide and affected operations drastically. Marketing budget cuts and employee lay-offs seemed to be the norm during the start of the pandemic. As brick & mortar stores closed down due to government lockdowns, the brand shifted its efforts into digital marketing.
Consumer’s behavior majorly changed during pandemic. They worry about finances, health and well-being.
As consumer spending prioritizes essentials like medicine, food and insurance over non-essentials, the brand wants to collect a pool of interested buyers then remarket that audience pool when spending seems loose among consumers.
We focused on building a sizable audience pool by creating a prospecting campaign of interested buyers through serving them relatable, timely content and video marketing campaigns. Since our consumers are prioritizing essential items during pandemic, we opted not to optimize are campaigns for purchases (since this will also be costly given marketing budget cuts). Instead, we collected leads so there will be a sizable audience pool when the brand decides to implement a mega sale day.
We communicated empathy and we needed to get personal with our target audience. We showed them the human side of the business urging them to take our desired action. We also had to consider Facebook’s advertising policies on promoting services around retail and Covid-19.